What you should know.
WHAT HAPPENS TO WHAT YOU SEND
It leaves your control.
Retention, access and training use vary by provider and by plan.
WHAT TO CHECK
The policy for the specific service and tier you use.
Free tiers frequently have different terms.
WHAT PROVIDERS TYPICALLY DO
Store conversations so you can return to them Permit staff review for safety and quality Some use input to improve future models
ASSUME ANYTHING YOU TYPE COULD BE READ BY A PERSON
WHAT NEVER TO SEND
Passwords or credentials Card and bank details Identification numbers Other people's personal information without their knowledge Confidential material you have not assessed
WHAT TO DO INSTEAD
Remove identifying details. Most tasks work on anonymised descriptions.
FOR BUSINESSES
Under the NDPR and comparable frameworks, processing personal data carries obligations.
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