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Handling Errors in Published Content Print

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When something is wrong.

WHEN YOU FIND AN ERROR

Correct it promptly Note that it was corrected, if it was substantive Check whether the same error appears elsewhere

WHY NOTE THE CORRECTION

Silently changing published content is noticed and it damages trust more than the error did.

A note saying what was corrected demonstrates care.

IF SOMEONE ELSE FINDS IT

Thank them. Correct it. Do not argue.

The person who told you did you a favour.

IF IT CAUSED HARM

Correct it, tell anyone who may have relied on it, and take advice if the consequences are significant.

WHAT TO CHECK AFTER FINDING ONE

Whether other content produced the same way has similar errors.

One fabricated statistic suggests a process problem, not an isolated slip.

PREVENTING RECURRENCE

Identify how it got through. Usually verification was skipped.

FOR AI-GENERATED CONTENT SPECIFICALLY

If you published something containing a fabricated fact, review everything produced the same way.

THE HONEST POSITION

Errors happen. How you handle them is what people remember.


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