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Building Sustainability Into Decisions Making it part of how the business operates.WHY IT DOES NOT HAPPEN OTHERWISEEnvironmental... Handling Hazardous Materials and Waste Substances requiring particular care.WHAT COUNTS AS HAZARDOUSChemicals and solvents Fuels and... Making Environmental Claims Honestly What you say publicly.WHY IT MATTERSUnsupported environmental claims are increasingly regulated... Managing Buildings and Premises The physical operation.WHAT AFFECTS CONSUMPTIONInsulation and building fabric Orientation and... Managing Community and Neighbour Impact Effects on those nearby.WHY IT MATTERS OPERATIONALLYComplaints attract enforcement and they can... Managing Sustainability in Small Businesses Doing this with limited resources.WHAT NOT TO DOAttempt a comprehensive programme Purchase... Managing Water Use Reducing consumption and protecting supply.WHY IT MATTERSWater is a cost, supply is unreliable in... Measuring Environmental Impact Establishing the baseline.WHY MEASUREMENT COMES FIRSTImprovement cannot be demonstrated or... Meeting Environmental Regulation Legal obligations.WHAT TYPICALLY APPLIESPermits for specified activities Waste handling and... Reducing Energy Use The largest cost and impact for most businesses.WHERE ENERGY GOESLighting Cooling and air... Reducing Transport and Fuel Impact Vehicles and movement.WHY IT MATTERSFuel is a major cost and transport is a major source of... Reducing and Managing Waste What the business discards.WHY IT MATTERS COMMERCIALLYWaste is material you paid for and then... Reporting on Environmental Performance Communicating what you do.WHO ASKS FOR ITCustomers and buyers Lenders and investors Regulators,... Responding to Customer and Buyer Requirements Answering what you are asked.WHAT LARGER BUYERS REQUESTCompletion of supplier questionnaires... Sourcing and Supply Chain Responsibility What you buy and from whom.WHY IT MATTERSMuch of a business's impact sits in what it buys rather... Sustainability and Environmental Management: Everything That Matters, Briefly The whole category in one page.THE COMMERCIAL CASE IS USUALLY STRONGER THAN THE ENVIRONMENTAL... Understanding Climate Risk to the Business Physical and commercial exposure.WHY IT IS A BUSINESS MATTERChanging conditions affect... Understanding Why Sustainability Affects Businesses The practical drivers.WHY IT HAS BECOME A BUSINESS MATTERCustomers ask Larger buyers require it...

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