Doing this with limited resources.
WHAT NOT TO DO
Attempt a comprehensive programme Purchase certifications you do not need Produce reports nobody asked for
WHAT TO DO INSTEAD
Measure what you consume Reduce the largest items Comply with what applies Document enough to answer customers
WHY IN THAT ORDER
It produces cost savings, avoids penalties, and protects customer relationships.
WHAT SAVES MONEY IMMEDIATELY
Fixing leaks Switching off what is not used Maintaining equipment Reducing waste Planning routes
WHY THOSE FIRST
They require no capital and they pay back immediately.
WHAT TO PRIORITISE FOR INVESTMENT
Short payback, high consumption.
WHAT TO ESTABLISH
A simple record of consumption and waste.
WHAT THAT ENABLES
Answering customer questions Identifying increases Demonstrating improvement
WHAT TO KEEP
Evidence of proper waste disposal.
WHY
It is the commonest thing asked for and the commonest gap.
WHAT TO WRITE
A short policy, reflecting what you actually do.
HOW SHORT
A page.
WHAT TO AVOID
Claims you cannot evidence.
WHAT TO DO WHEN A CUSTOMER ASKS FOR SOMETHING YOU DO NOT HAVE
Say so, and ask what is actually required.
WHY
Requirements are frequently less demanding than the questionnaire suggests.
WHAT TO ESTABLISH
Which customers actually require what.
WHY
Effort should follow real requirements rather than assumed ones.
WHAT TO REVIEW ANNUALLY
Consumption, cost and any new requirements.
