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Budgeting and Justifying Training Paying for capability.WHAT TRAINING COSTSFees, for external provision Time away from work Trainer... Building a Learning Habit Development as normal practice.WHAT MAKES DEVELOPMENT CONTINUOUSIt is part of how work is done,... Building a Skills Matrix Knowing who can do what.WHAT IT ISA record of which people are competent in which tasks.WHY IT... Coaching and Giving Feedback Improving performance through conversation.WHAT COACHING ISHelping someone improve by asking... Developing Skills Beyond the Current Role Preparing people for more.WHY IT MATTERSCapability must exist before it is needed, and it takes... Developing Supervisors and Managers The hardest transition.WHY IT IS DIFFICULTThe skills that made someone a good worker are not the... Identifying Training Needs Establishing the gap.WHAT A TRAINING NEED ISA difference between what someone can do and what the... Managing Knowledge Transfer Moving what one person knows.WHY IT MATTERSBusinesses depend on knowledge held by individuals,... Managing Performance Conversations Regular structured discussion.WHAT THEY ARE FOREstablishing how someone is doing, and what would... Measuring Whether Training Worked Establishing the effect.WHAT TO MEASUREWhether behaviour changed Whether the problem it addressed... Retaining People You Have Developed Keeping the investment.WHAT THE CONCERN ISTraining people who then leave.WHY IT IS A POOR REASON... Running Training Sessions Teaching groups.WHEN GROUP TRAINING SUITSKnowledge everyone needs New procedures Safety and... Training New Employees The first weeks.WHY IT MATTERS DISPROPORTIONATELYEarly impressions determine whether someone... Training and Developing People: Everything That Matters, Briefly The whole category in one page.TRAINING IS FOR CHANGING WHAT PEOPLE CAN DO, AND IT IS THE WRONG... Training for Safety and Compliance Where the requirement is absolute.WHY IT DIFFERSThe consequence of not knowing is harm, and it is... Training on the Job Where most learning happens.WHY IT MATTERS MOSTMost capability is built doing the work, not in a... Understanding What Training Is For The purpose, stated properly.WHAT TRAINING IS FORChanging what people can actually do.WHAT IT IS... Using Apprenticeships and Learning by Doing Building skills over time.WHAT AN APPRENTICE ARRANGEMENT ISLearning a trade by working alongside... Using External Training Buying training in.WHEN IT MAKES SENSESpecialist knowledge you do not have Certification... Writing Training Materials Documentation people will actually use.WHAT TO PRODUCEA description of the task, written for...

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