Where the requirement is absolute.
WHY IT DIFFERS
The consequence of not knowing is harm, and it is frequently legally required.
WHAT MUST BE TRAINED
Hazards of the work Controls and why they exist Equipment and protective equipment use Emergency procedures Anything the law requires
WHEN
Before the person starts the work.
WHY BEFORE
Untrained people are disproportionately injured.
WHAT TO ESTABLISH
That nobody works before being trained and assessed.
WHAT ASSESSMENT MEANS
Verifying that they can actually do it safely.
WHY NOT ATTENDANCE
Attending is not competence.
HOW TO ASSESS
Observation, and questions about what they would do.
WHAT TO RECORD
Who, what, when, by whom, and how competence was verified.
WHY RECORD
It is required, it is examined after incidents, and it identifies who needs refreshing.
WHAT TO REFRESH
Anything not performed regularly Anything where the consequence is severe Anything that has changed
HOW OFTEN
Per the requirement, or per your assessment of how quickly it fades.
WHAT TO TRAIN IN A LANGUAGE PEOPLE UNDERSTAND
All of it.
WHY
Training nobody understood is not training, and it is not a defence.
WHAT TO DO ABOUT LITERACY
Use demonstration and images where reading is a barrier.
WHY
Written procedures assume a level that may not exist.
WHAT TO ESTABLISH
That people may say they did not understand.
WHY
Nodding is what happens otherwise.
WHAT TO VERIFY
That what was trained is what is actually done.
