When people leave.
WHAT TYPES EXIST
Resignation Dismissal Redundancy End of a fixed term Retirement
WHAT EACH REQUIRES
Different process, notice and documentation.
WHAT TO DO ON RECEIVING A RESIGNATION
Acknowledge it in writing Confirm the last working day Agree handover arrangements
WHAT NOTICE APPLIES
Whatever the contract provides.
WHAT TO ESTABLISH
Whether notice will be worked or paid in lieu.
WHAT TO CALCULATE FOR FINAL PAY
Salary to the last day Accrued untaken leave Any deductions properly authorised Outstanding expenses
WHEN TO PAY IT
Per the contract and applicable law.
WHAT TO ARRANGE
Return of equipment and property Removal of access, on the last day Handover documentation Redirection of communications
WHY ACCESS REMOVAL MATTERS
Departed employees with live access is a common and serious exposure.
WHAT TO CHECK
Every system, not only the main ones.
WHAT AN EXIT CONVERSATION PROVIDES
Honest information about why people leave.
WHAT TO ASK
Why they are leaving What would have changed their mind What should be different
WHAT TO DO WITH THE ANSWERS
Look for patterns across departures.
WHAT TO PROVIDE
A reference, per your policy.
WHAT TO KEEP
The record, for the required retention period.
