Knowledgebase

Using Multi-Factor Authentication Print

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Requiring more than a password.

WHAT IT MEANS

Requiring a second proof of identity beyond the password.

WHY IT MATTERS MORE THAN ANY OTHER SINGLE MEASURE

Most account compromise involves stolen or guessed passwords, and a second factor defeats it.

WHAT FACTORS EXIST

  • Something you know: a password
  • Something you have: a device, a token
  • Something you are: a fingerprint or face

WHAT COMBINATIONS ARE GENUINELY MULTI-FACTOR

Two different kinds, not two of the same.

WHY

Two passwords are not two factors.

WHAT METHODS ARE COMMONLY AVAILABLE

Codes from an application Hardware tokens Push notifications Codes sent by message

WHY MESSAGE-BASED CODES ARE WEAKER

Telephone numbers can be transferred to someone else, defeating the protection.

WHAT TO PREFER

Application-based codes or hardware tokens.

WHAT TO ESTABLISH

Multi-factor authentication on everything that supports it.

WHAT TO PRIORITISE

Email, above all Financial systems and banking Administrative access Anything reachable from the internet Password managers

WHY EMAIL FIRST

It is the recovery route for every other account.

WHAT TO ESTABLISH ABOUT RECOVERY

How someone regains access if they lose their second factor.

WHY

Weak recovery defeats the whole measure.

WHAT TO AVOID

Recovery routes that bypass the second factor entirely.

WHAT TO ESTABLISH

Recovery codes, stored securely.

WHAT TO ESTABLISH ABOUT PUSH NOTIFICATIONS

That people do not approve prompts they did not initiate.

WHY

Repeated prompts are used deliberately to obtain approval through fatigue.

WHAT TO TRAIN

That an unexpected prompt means someone has your password.

WHAT TO DO THEN

Deny it, and change the password immediately.


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