Demonstrating that work meets specification.
WHAT QUALITY MANAGEMENT REQUIRES
Documented procedures Inspection and test plans Records of inspection Non-conformance handling Corrective action
WHAT AN INSPECTION AND TEST PLAN DOES
Defines what is checked, when, by whom, and against what.
WHY IT MATTERS
It is the agreed basis for demonstrating compliance.
WHAT HOLD POINTS ARE
Stages where work stops until inspected.
WHY THEY EXIST
Some work cannot be inspected once covered or completed.
WHAT TO ESTABLISH
That hold points are observed absolutely.
WHY
Proceeding past one requires the work to be opened or rejected.
WHAT WITNESS POINTS ARE
Stages the client may attend, but work may proceed.
WHAT TO ESTABLISH
Notification arrangements for both.
WHAT TO RECORD
Every inspection, its result and any non-conformance.
WHAT A NON-CONFORMANCE REQUIRES
Identification and segregation Assessment
A decision: rework, repair, accept or reject
Approval of that decision Corrective action addressing the cause
WHY APPROVAL
Accepting non-conforming work requires the client's agreement.
WHAT TO NEVER DO
Conceal a non-conformance.
WHY
It is discovered, and it ends the relationship.
WHAT TO ESTABLISH
That reporting non-conformance is expected and safe.
WHAT TO ANALYSE
Non-conformances by cause.
WHAT THEY REVEAL
Process or competence problems requiring correction.
WHAT TO RETAIN
The complete quality record for the contract.
