Selling water without packaging it.
WHAT IT INVOLVES
Treating water and dispensing it into customers' containers.
WHY IT APPEALS
Lower packaging cost and lower capital requirement.
WHAT IT RISKS
Contamination from customers' containers.
WHY THAT IS THE CENTRAL RISK
You cannot control what condition a container arrives in.
WHAT TO ESTABLISH
Container inspection and rejection criteria Rinsing or sanitising before filling Refusal of unsuitable containers
WHAT TO REFUSE
Containers previously holding anything other than water Damaged or dirty containers Containers with strong residual odour
WHY PREVIOUS CONTENTS MATTER
Containers that held chemicals or fuel cannot be made safe.
WHAT TO PROVIDE
Sanitising facilities, and use them.
WHAT TO ESTABLISH ABOUT YOUR OWN CONTAINERS
Whether you supply and exchange them.
WHAT THAT PROVIDES
Control over condition.
WHAT IT COSTS
Capital in containers, and losses.
WHAT REGISTRATION MAY APPLY
Establish whether the operation requires registration.
WHAT TO TEST
Dispensed water, regularly.
WHAT TO DISPLAY
Test results, where appropriate.
WHY
It differentiates you and it builds confidence.
WHAT TO ESTABLISH ABOUT THE DISPENSING POINT
Cleanliness Protection from contamination That the outlet does not contact containers
WHY THE OUTLET
Contact transfers contamination between customers.
WHAT TO RECORD
Testing, cleaning and maintenance.
WHAT TO ADVISE CUSTOMERS
How to store water at home.