Knowledgebase

Running a Water Refilling or Dispensing Operation Print

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Selling water without packaging it.

WHAT IT INVOLVES

Treating water and dispensing it into customers' containers.

WHY IT APPEALS

Lower packaging cost and lower capital requirement.

WHAT IT RISKS

Contamination from customers' containers.

WHY THAT IS THE CENTRAL RISK

You cannot control what condition a container arrives in.

WHAT TO ESTABLISH

Container inspection and rejection criteria Rinsing or sanitising before filling Refusal of unsuitable containers

WHAT TO REFUSE

Containers previously holding anything other than water Damaged or dirty containers Containers with strong residual odour

WHY PREVIOUS CONTENTS MATTER

Containers that held chemicals or fuel cannot be made safe.

WHAT TO PROVIDE

Sanitising facilities, and use them.

WHAT TO ESTABLISH ABOUT YOUR OWN CONTAINERS

Whether you supply and exchange them.

WHAT THAT PROVIDES

Control over condition.

WHAT IT COSTS

Capital in containers, and losses.

WHAT REGISTRATION MAY APPLY

Establish whether the operation requires registration.

WHAT TO TEST

Dispensed water, regularly.

WHAT TO DISPLAY

Test results, where appropriate.

WHY

It differentiates you and it builds confidence.

WHAT TO ESTABLISH ABOUT THE DISPENSING POINT

Cleanliness Protection from contamination That the outlet does not contact containers

WHY THE OUTLET

Contact transfers contamination between customers.

WHAT TO RECORD

Testing, cleaning and maintenance.

WHAT TO ADVISE CUSTOMERS

How to store water at home.


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