Delivery.
WHAT TO ESTABLISH BEFORE THE DAY
Who is in charge Who each supplier reports to Where the control point is How people communicate
WHY A SINGLE PERSON IN CHARGE
Decisions must be made quickly and by one person.
WHAT TO PREPARE
A contact list with every supplier and key person The running order The floor plan A copy of every agreement
WHAT TO ARRIVE WITH
Time, well before suppliers.
WHY
Late arrival means managing from behind all day.
WHAT TO CHECK ON ARRIVAL
The venue is as expected and accessible Power is available Nothing is obstructing setup
WHAT TO MANAGE DURING SETUP
The sequence Suppliers arriving as scheduled Problems as they appear
WHAT TO DO WHEN SOMETHING FAILS
Assess quickly Decide Communicate Move on
WHY SPEED MATTERS
Delay compounds through the schedule.
WHAT NOT TO DO
Look for blame during the event Show alarm in front of guests
WHY
The client and guests take their cue from you.
WHAT TO ESTABLISH
What the client is told, and when.
WHAT TO KEEP
A record of problems, for afterwards.
WHAT TO MANAGE AT THE END
Breakdown Equipment returned and accounted for The venue left as found Client items returned
WHY THE VENUE MATTERS
Damage and mess produce charges and lost future access.
