Money through the business.
WHAT TO ESTABLISH
That every service is recorded.
WHY
Unrecorded services cannot be reconciled and losses are invisible.
WHAT TO RECORD
Service, price, stylist, payment method.
WHY BY STYLIST
Commission, performance and reconciliation all depend on it.
WHAT TO RECONCILE
Recorded services against cash and card takings, every day.
WHAT DIFFERENCES INDICATE
Errors, or services performed and not recorded.
WHY THAT SECOND POSSIBILITY MATTERS
Staff serving clients privately in the salon is a known problem.
WHAT REDUCES IT
Recording at the point of service Reconciling daily Clear rules about private work
WHAT TO ESTABLISH ABOUT PRIVATE WORK
Whether it is permitted at all, and the consequences.
WHAT PAYMENT METHODS TO ACCEPT
Cash, cards and transfers.
WHAT TO ESTABLISH ABOUT TRANSFERS
Verification in your own account before the client leaves.
WHY
False confirmation screenshots are a known problem.
WHAT TO ESTABLISH ABOUT TIPS
How they are handled and distributed.
WHY
It is a frequent source of resentment.
WHAT TO TRACK
Daily takings Revenue per stylist Average spend per client Retail against service revenue
WHAT TO REVIEW WEEKLY
Those figures, against previous weeks.
WHAT TO DO ABOUT CONSISTENT SHORTAGES
Investigate, rather than absorbing.
WHAT TO ESTABLISH
Who handles money, and who reconciles.
WHY SEPARATE
It is the basic control.
