Controlling what you use.
WHAT PRODUCTS THE SALON USES
Shampoos and conditioners Colour and developer Relaxers and treatments Styling products Nail products Skincare products Disposables
WHY CONSUMPTION CONTROL MATTERS
Product cost is substantial and it is invisible without measurement.
WHERE LOSSES OCCUR
Over-application Mixing more than needed Waste and spillage Staff taking product Expiry
WHAT TO ESTABLISH
Standard quantities per service.
WHY
Application without measurement varies enormously between staff.
WHAT TO PROVIDE
Measuring tools for anything mixed.
WHAT TO MEASURE
Product consumed against services performed.
HOW
Purchases against service counts, over a period.
WHAT DEVIATIONS REVEAL
Over-application, waste or loss.
WHAT TO ESTABLISH ABOUT ACCESS
Who may take stock, and how it is recorded.
WHAT TO DO ABOUT BACK BAR STOCK
Issue it, and track it.
WHY
Open access to professional product is where most of it disappears.
WHAT TO CHECK
Expiry dates.
WHY
Chemical products degrade and produce poor results or reactions.
WHAT TO ESTABLISH ABOUT RETAIL STOCK
Separate from professional stock, and counted.
WHY SEPARATE
Retail product used in the salon is margin lost silently.
WHAT TO TRACK
Product cost as a proportion of service revenue.
WHAT A RISING FIGURE INDICATES
Waste, theft or pricing that has not kept up.