Dealing with the road environment.
WHAT BODIES TYPICALLY OPERATE
Federal road safety authorities State transport and traffic agencies Local government revenue agents Police
WHAT THEY CHECK
Vehicle documents Driver licence Roadworthiness Load and capacity Permits
WHAT TO CARRY
Complete documentation, current.
WHY
It removes the basis for most stops.
WHAT TO TRAIN DRIVERS ON
Remaining calm Producing documents What to do if something is demanded improperly Contacting you
WHAT TO ESTABLISH
That drivers contact you before agreeing to anything.
WHY
It removes pressure from the driver.
WHAT TO INSIST ON
Official receipts for any payment.
WHY
Unreceipted payments are untraceable and they invite repetition.
WHAT TO RECORD
Every stop, what was alleged, and what happened.
WHY RECORD
Patterns are visible, and they support any complaint.
WHAT TO DO ABOUT IMPOUNDED VEHICLES
Establish the alleged basis and the release process.
WHAT TO ESTABLISH IN ADVANCE
Who handles this, and how quickly.
WHY
Every day impounded is a day of cost with no revenue.
WHAT TO BUDGET
Documentation, renewals and permits as recurring costs.
WHAT TO AVOID
Operating with anything expired.
WHY
It is the most expensive false economy in transport.
