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Making Decisions as a Manager Print

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Deciding, and explaining.

WHAT TO ESTABLISH FIRST

Whether this is your decision.

WHAT CATEGORIES EXIST

Decisions you make alone Decisions you make after consulting Decisions the team makes Decisions made above you

WHY CLARITY MATTERS

Consulting on a decision already made is transparent and corrosive.

WHAT TO STATE UP FRONT

Which kind this is.

WHAT CONSULTATION MEANS

Genuinely considering input before deciding.

WHAT IT DOES NOT MEAN

That the majority view prevails.

WHAT TO DO AFTER DECIDING

Explain the reasoning.

WHY

People accept decisions they disagree with when they understand them.

WHAT TO ACKNOWLEDGE

The arguments you did not follow.

WHY

It shows they were heard.

WHAT TO AVOID

Deciding by avoiding a decision Reversing under pressure from the most persistent person Pretending consensus where there is none

WHY REVERSING UNDER PRESSURE IS DAMAGING

It teaches that persistence rather than reasoning wins.

WHAT TO DO WHEN YOU ARE WRONG

Change the decision, and say why.

WHY THAT IS DIFFERENT

Changing on new information is judgement; changing under pressure is weakness.

WHAT TO DO ABOUT DECISIONS MADE ABOVE YOU THAT YOU DISAGREE WITH

Argue before, support after.

WHAT NOT TO DO

Distance yourself from it to your team.

WHY

It is recognised, and it destroys your standing with everyone.


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