The scope of the function.
WHAT IT INCLUDES
Hiring and onboarding Contracts and terms Pay and benefits Records and compliance Performance and development Discipline and grievances Leave and absence Departures
WHY IT MATTERS EVEN IN SMALL BUSINESSES
The obligations apply from the first employee, whether or not anyone is assigned to them.
WHAT HAPPENS WITHOUT ATTENTION
Records that do not exist when needed Statutory obligations missed Disputes decided on the absence of evidence Inconsistent treatment producing claims
WHY INCONSISTENCY IS DANGEROUS
Treating similar situations differently is what turns a dispute into a claim.
WHAT THE FUNCTION IS NOT
Only administration Only recruitment A substitute for management
WHAT MANAGERS REMAIN RESPONSIBLE FOR
Day-to-day supervision, feedback and decisions about their people.
WHAT THE FUNCTION PROVIDES
Consistency, process, records and advice.
WHAT TO ESTABLISH FIRST IN A SMALL BUSINESS
Who owns it.
WHY A NAMED PERSON
Otherwise it is nobody, and it is discovered during a dispute.
WHAT TO BUILD FIRST
Written contracts A record for each employee A leave record Evidence of statutory remittances
WHAT TO TREAT THIS CATEGORY AS
General information, not legal advice.
WHAT TO DO FOR ANYTHING CONSEQUENTIAL
Take advice from a qualified practitioner.
