When power is gone for days.
WHAT CAUSES THEM
Equipment failure on the network Storm damage Fuel shortages affecting generation Faults that are slow to attend
WHAT TO ESTABLISH IN ADVANCE
What your business can and cannot do without power.
WHAT TO PREPARE
Fuel reserves, within safe limits Charged devices and power banks Offline copies of what you need Alternative locations you could work from A way to tell customers
WHY TELLING CUSTOMERS MATTERS
Silence during a visible outage damages more than the outage.
WHAT TO SEND
That you are affected, what is available, and when you expect to resume.
WHAT TO DO ABOUT PAYMENTS
Establish how you take money if systems are down.
WHAT OPTIONS EXIST
Transfer, with manual recording Reconciling afterwards
WHAT TO PREPARE
A written record method.
WHAT TO PROTECT
Refrigerated stock Data and systems Security arrangements
WHY SECURITY SPECIFICALLY
Outages disable alarms and cameras.
WHAT TO ARRANGE
Backup power for security systems, or alternative measures.
WHAT TO DO ABOUT STAFF
Decide in advance whether they work, and how they are paid.
WHY IN ADVANCE
Deciding under pressure produces inconsistency and resentment.
WHAT TO RECORD
The duration, the cost and what failed.
WHAT TO DO AFTERWARDS
Review what you would change.
