Knowledgebase

Building Credibility Without a Track Record Print

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Selling when you are new.

WHAT BUYERS WORRY ABOUT

That you will not be here That you have not done this before That they cannot verify you

WHAT TO PROVIDE

Whatever evidence exists Verifiable identity Something that reduces their risk

WHAT EVIDENCE MIGHT EXIST

Previous work, even unpaid Relevant experience elsewhere Something you built A qualification

WHAT REDUCES RISK

A small first engagement Payment in stages A guarantee you can honour A clear exit

WHY A SMALL FIRST ENGAGEMENT WORKS

It converts a large decision into a small one.

WHAT TO PROPOSE

Something defined, quick and inexpensive.

WHAT THAT PRODUCES

Evidence, and a relationship.

WHAT TO DO WITH EARLY CUSTOMERS

Serve them exceptionally, and ask for a reference.

WHY

The first few references are the hardest and most valuable.

WHAT TO ASK FOR

Permission to name them, and a short quotation.

WHAT TO BE HONEST ABOUT

Being new.

WHY

Pretending otherwise is discovered, and it is unnecessary.

WHAT TO SAY INSTEAD

What you do know, and what you will do if it goes wrong.

WHAT TO MAKE VISIBLE

Registration, address, and real contact details.

WHY

Verifiability substitutes for history.


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