Knowledgebase

Writing Outbound Messages That Get Replies Print

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Approaching people who did not ask.

WHY MOST FAIL

They are about the sender.

WHAT THE READER IS THINKING

Why me, why now, and why should I care.

WHAT TO ANSWER IN THE FIRST LINE

Why them, specifically.

WHAT THAT REQUIRES

Having looked.

WHAT LOOKING PRODUCES

A trigger: something that changed, something they published, something you noticed.

WHAT A GOOD OPENING LOOKS LIKE

Referencing something specific and true about them.

WHAT A POOR ONE LOOKS LIKE

Hoping this email finds you well.

WHAT TO INCLUDE

The problem you address, in their terms Evidence you have solved it for someone like them A small, specific ask

WHAT A SMALL ASK IS

A short conversation, or a yes-or-no question.

WHAT NOT TO ASK FOR

A long meeting A purchase

HOW LONG SHOULD IT BE

Very short. A few lines.

WHY

Long messages from strangers are not read.

WHAT TO AVOID

Attachments Links in the first message Flattery Claims anyone could make

WHAT TO EXPECT

Most will not reply.

WHAT TO DO ABOUT THAT

Follow up, two or three times, adding something each time.

WHAT TO ADD

A different angle, or something useful.


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