Knowledgebase

Communicating Risk and Uncertainty Print

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Writing about what might happen.

WHY IT IS DIFFICULT

Readers want certainty, and honest answers rarely provide it.

WHAT TO AVOID

False confidence Hedging so heavily that nothing is said

WHY BOTH FAIL

One misleads; the other is useless.

WHAT TO STATE

What you know What you do not What you assume What would change the answer

WHY THE LAST POINT MATTERS MOST

It tells the reader what to watch.

WHAT TO DO ABOUT ESTIMATES

Give a range, and say what it assumes.

WHAT TO AVOID

A single figure for something uncertain.

WHY

It is treated as a commitment.

WHAT LANGUAGE TO USE FOR LIKELIHOOD

Consistent terms, defined if necessary.

WHY

Likely and possible mean different things to different readers.

WHAT TO QUANTIFY WHERE POSSIBLE

Probability, or at least relative likelihood.

WHAT TO STATE ABOUT CONSEQUENCES

What happens if it occurs What it would cost What reduces it

WHY

Risk is likelihood and impact together.

WHAT TO RECOMMEND

What you would do, given the uncertainty.

WHY

Presenting uncertainty without a recommendation transfers your work.

WHAT TO REVISIT

The assessment, as information arrives.

WHAT TO RECORD

What you said, and when.


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