Before a promotion, a holiday, or a launch.
TECHNICAL PREPARATION
Confirm caching is working and correctly excluding cart and checkout Check resource usage from a normal week, and judge whether the plan has headroom Test checkout thoroughly, including every payment method Confirm cron is running and Scheduled Actions are clearing Take a fresh backup
CONSIDER
Temporarily upgrading the plan for the period, then downgrading afterwards Putting Cloudflare in front, if you have not Turning off non-essential plugins for the duration
OPERATIONAL PREPARATION
Enough stock, and stock levels accurate Packing materials ready Someone available to answer messages Delivery arranged, and couriers told to expect volume A plan for what you say if something sells out
TELL US
If you expect a substantial traffic spike, open a ticket beforehand. We will avoid scheduling optional maintenance and can advise on whether the plan will hold.
DURING
Watch orders arriving and check the first few end to end. A problem found in the first hour costs far less than one found at the end of the day.
