Knowledgebase

Products Not Showing in the Shop Print

  • woocommerceonlinestores, woocommerce, permalinks, migration, caching, errors, troubleshooting, guide
  • 0

Products exist in admin but customers cannot find them.

CHECK THESE

  1. Is the product published, not draft or private?
  2. Is its catalogue visibility set to visible, rather than hidden? This is on the Publish box, and is easy to set accidentally.
  3. Is it out of stock, with out-of-stock items hidden in your settings?
  4. Is it assigned to a category, if customers are browsing by category?
  5. Is the shop page set correctly under WooCommerce > Settings > Products?
  6. Is a cached page showing an older version? Purge and retest.

FOR VARIABLE PRODUCTS

A variable product with no priced variations may appear but cannot be bought. Check every variation has a price.

IF NOTHING SHOWS AT ALL

Re-save permalinks under Settings > Permalinks, which regenerates the rewrite rules. This fixes shop and product pages returning 404 after a migration.

Check the shop page has not been deleted or reassigned.

AFTER BULK IMPORTS

Run a spot check. Imports frequently leave products as draft, or without a category, or with visibility not set.


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