Knowledgebase

Payment Gateway Not Appearing at Checkout Print

  • woocommerceonlinestores, woocommerce, billing, plugins, caching, https, security, troubleshooting
  • 0

The method is enabled but customers cannot see it.

CHECK THESE

  1. Is it actually enabled? WooCommerce > Settings > Payments, and confirm the toggle.
  2. Does the gateway support the currency? Some do not offer NGN, and hide themselves when the currency does not match.
  3. Is the order total within the gateway's limits? Some have minimums and maximums.
  4. Is the gateway restricted by country, and does the billing country match?
  5. Are the API keys entered and valid? An invalid key makes some plugins hide the method silently.
  6. Is the site on HTTPS? Several gateways refuse to display on an insecure page.

ALSO

Some plugins restrict methods by shipping zone or product type. Check the plugin's own settings, not just the main payments list.

Clear the cache after any change. A cached checkout page shows the old options.

TESTING

Test as a guest, in a private window, with a real product in the cart and a real address entered. Testing while logged in as administrator hides several of these problems.


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