Hiring for a SaaS Business Print

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Bringing in the first people.

WHEN TO HIRE

When a specific constraint is limiting the business and will not resolve itself.

WHAT THE FIRST HIRE USUALLY SHOULD BE

Whatever consumes most of your time with least leverage.

WHAT THAT FREQUENTLY IS

Support.

WHY

It is constant, teachable, and frees the most development time.

WHAT TO PREPARE BEFORE HIRING

Documentation of the work A defined scope A way to judge whether it is going well

WHY

Without those, hiring adds management burden rather than removing work.

WHAT TO AVOID

Hiring to solve an unclear problem Hiring ahead of revenue Hiring people to do what you have not done yourself

WHY THAT LAST POINT

You cannot judge the work or support the person.

WHAT CONTRACTORS PROVIDE

Capacity without permanent commitment.

WHAT THEY REQUIRE

Clear specification, and review.

WHAT TO ESTABLISH IN WRITING

Ownership of work produced Confidentiality Access and its removal

WHY ACCESS SPECIFICALLY

Departing contributors retaining production access is a common and serious exposure.

WHAT TO DOCUMENT AS YOU GROW

How things are done, so it survives individuals.

WHAT TO PLAN FOR

Payroll obligations, which are fixed and recurring.


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