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Managing Technical Debt in a SaaS Product Print

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Keeping the product changeable.

WHAT IT IS

Consequences of earlier decisions that make current change slower.

WHY SOME IS CORRECT

Shipping quickly to learn is worth a cost you repay later.

WHAT MAKES IT DANGEROUS

Accumulating without acknowledgement.

WHAT IT LOOKS LIKE IN PRACTICE

Changes taking longer than they should Fear of touching certain areas Defects recurring Nobody understanding a component

WHAT TO TRACK

Where change is slow, and why.

WHAT TO PRIORITISE FIXING

Debt in areas you change frequently.

WHY

Debt in stable code costs nothing.

WHAT TO AVOID

Rewriting the whole product.

WHY

It takes far longer than expected, delivers no new value, and frequently fails.

WHAT TO DO INSTEAD

Improve incrementally, alongside feature work.

WHAT PROPORTION OF EFFORT TO ALLOCATE

Enough that it does not accumulate. A regular fraction works better than occasional campaigns.

WHAT TESTS PROVIDE

The confidence to change things.

WHY THAT MATTERS MOST

Without them, every change is risky, so changes stop happening.

WHAT TO ADD TESTS TO FIRST

Anything involving money, permissions or data.

WHAT TO DOCUMENT

Decisions and their reasons, so future work understands them.


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