Knowledgebase

Backups and Disaster Recovery for SaaS Print

  • backup, restore, woocommerce, database, hacked, guide, howto, solution
  • 0

Surviving the worst case.

WHAT MUST BE RECOVERABLE

The database Customer files Configuration Secrets and credentials

WHAT TO DEFINE

How much data you can afford to lose How long you can afford to be down

WHAT THOSE DETERMINE

Backup frequency and recovery approach.

WHAT TO TEST

Restoration, on a schedule, actually performing it.

WHY

Backups that have never been restored routinely fail when needed.

WHAT TO STORE BACKUPS

Separately from production, in another account or provider.

WHY SEPARATELY

A compromised or deleted account takes everything within it.

WHAT TO PROTECT AGAINST

Deletion by an attacker who obtained access.

WHAT ACHIEVES THAT

Backups that cannot be deleted for a defined period.

WHAT ELSE TO PLAN FOR

Accidental deletion by a customer Accidental deletion by you Corruption discovered late

WHY THAT LAST ONE

If backups only cover a week and corruption began a month ago, they are useless.

WHAT TO RETAIN

Several generations, over a longer period.

WHAT TO BUILD FOR CUSTOMERS

The ability to recover their own deleted data, for a period.

WHY

It removes a large category of support requests and prevents genuine loss.

WHAT TO DOCUMENT

The recovery procedure, step by step, testable by someone else.


Was this answer helpful?
Back

Are you happy with your experience? Leave us a review on Trustpilot.


Trustpilot