A checklist so nothing is missed on someone's first day.
BEFORE THEY START
- Create the mailbox in cPanel, following your naming format.
- Set a strong password and a sensible quota.
- Add them to any role address forwarders they should receive.
- Give them access to shared mailboxes they need.
- Prepare the mail client settings to hand them.
ON DAY ONE
Set up their mail on their computer and phone with them, rather than sending instructions and hoping Have them change the password immediately Set up their signature in the agreed format Show them the spam folder and how filters work
TELL THEM
That you will never ask for their password by email, and neither will we What to do if they receive something suspicious That mail sent from the business address is business correspondence and a business record
DOCUMENT IT
Record the address, the role addresses they receive, and the shared mailboxes they can reach. That list is what you work through when they leave.
