Protecting yourself.
WHAT THE RISKS ARE
Fraudulent orders Chargebacks Account suspension by the provider Funds held Customer disputes
WHAT ACCOUNT SUSPENSION MEANS
No payments accepted, and funds withheld.
WHY IT HAPPENS
Sudden volume change Elevated disputes Business type considered high risk Information requested and not supplied Suspected policy breach
WHAT REDUCES THE RISK
Accurate business information at signup Advance notice before large campaigns Prompt response to information requests Keeping disputes low
WHAT TO NEVER DO
Describe your business inaccurately at signup.
WHY
Discovery later is treated as a breach, not a mistake.
WHAT TO PREPARE
A second provider Records demonstrating legitimate operation Reserves not dependent on immediate settlement
WHY RESERVES MATTER
Withheld settlement can stop a business without them.
WHAT TO KEEP FOR EVERY ORDER
Delivery evidence Communications Terms accepted
WHAT TO MONITOR
Dispute ratio Refund rate Unusual order patterns
WHAT TO DO ON SUSPENSION
Respond immediately, factually, with evidence.
