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Handling Payment Notifications Print

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Receiving asynchronous updates.

WHAT A NOTIFICATION IS

A message from the provider reporting a transaction's outcome.

WHY IT EXISTS

The customer may never return to your site, so the redirect cannot be relied upon.

WHAT TO NEVER DO

Fulfil based on the redirect alone.

WHAT TO VERIFY

The signature, proving the message came from the provider The transaction, by querying the provider directly

WHY BOTH

Signatures can be misimplemented, and querying is definitive.

WHAT TO MAKE THE HANDLER

Idempotent, since notifications are retried and may arrive several times.

HOW

Record processed references, and ignore repeats.

WHAT TO RESPOND WITH

Success, quickly.

WHY QUICKLY

Providers time out and retry, producing duplicates.

WHAT TO DO WITH SLOW WORK

Queue it, and respond immediately.

WHAT TO HANDLE

Notifications arriving before your own record exists Notifications for transactions you do not recognise Status changes after initial success, such as a later reversal

WHAT TO LOG

Every notification received, raw.

WHY

It is the evidence when a payment is disputed internally.

WHAT TO MONITOR

Notifications failing to process, which silently lose orders.


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