Phones and tablets.
WHAT DIFFERS FROM COMPUTERS
Ownership is frequently personal Platform capabilities differ substantially Users expect privacy Data consumption matters
WHAT TO DECIDE
Whether devices are corporate-owned or personal.
WHAT CORPORATE OWNERSHIP PERMITS
Full management, restrictions and wipe.
WHAT PERSONAL OWNERSHIP SUITS
Application-level protection rather than device management.
WHY
Users object to organisational control of their own device, reasonably.
WHAT TO CONFIGURE FOR ANDROID
Work profile separation, keeping organisational and personal data apart.
WHAT THAT PROVIDES
A clear boundary, visible to the user.
WHAT TO CONFIGURE FOR iOS
Managed applications and accounts, with protection policies.
WHAT TO COMMUNICATE CLEARLY
What the organisation can see, and what it cannot.
WHAT IT GENERALLY CANNOT SEE
Personal messages, photographs, browsing and calls.
WHY SAYING SO MATTERS
The assumption otherwise is that everything is visible, and it prevents adoption.
WHAT TO CONSIDER LOCALLY
Data consumed by management and application deployment.
WHAT TO CONFIGURE
Downloads restricted to wireless, where practical.