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Managing Mobile Devices Print

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Phones and tablets.

WHAT DIFFERS FROM COMPUTERS

Ownership is frequently personal Platform capabilities differ substantially Users expect privacy Data consumption matters

WHAT TO DECIDE

Whether devices are corporate-owned or personal.

WHAT CORPORATE OWNERSHIP PERMITS

Full management, restrictions and wipe.

WHAT PERSONAL OWNERSHIP SUITS

Application-level protection rather than device management.

WHY

Users object to organisational control of their own device, reasonably.

WHAT TO CONFIGURE FOR ANDROID

Work profile separation, keeping organisational and personal data apart.

WHAT THAT PROVIDES

A clear boundary, visible to the user.

WHAT TO CONFIGURE FOR iOS

Managed applications and accounts, with protection policies.

WHAT TO COMMUNICATE CLEARLY

What the organisation can see, and what it cannot.

WHAT IT GENERALLY CANNOT SEE

Personal messages, photographs, browsing and calls.

WHY SAYING SO MATTERS

The assumption otherwise is that everything is visible, and it prevents adoption.

WHAT TO CONSIDER LOCALLY

Data consumed by management and application deployment.

WHAT TO CONFIGURE

Downloads restricted to wireless, where practical.


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