How products are paid for.
WHAT LICENSING IS BASED ON
Per user, for most productivity and identity products Per device, for some device management scenarios Consumption, for most cloud infrastructure
WHAT A SUBSCRIPTION INCLUDES
Rights to use specified services, at a specified level, for the period paid.
WHAT VARIES BETWEEN PLANS
Which applications are included Storage allocations Security and compliance capability Whether desktop applications are included or only web versions
WHAT TO ESTABLISH BEFORE BUYING
Exactly which features you need, and which plan includes them.
WHY
Feature differences between adjacent plans are substantial and easily misread.
WHAT ADD-ONS ARE
Individual capabilities purchased on top of a base plan.
WHEN THEY ARE CHEAPER
When only some users need the capability.
WHAT TO REVIEW REGULARLY
Assigned licences against actual users.
WHAT YOU WILL FIND
Licences assigned to people who left, still billed.
WHAT TO ESTABLISH ABOUT COMMITMENT
Whether the term is annual or monthly, and what notice applies.
WHAT TO DIARISE
Renewal dates, with their notice periods.
