Workflow automation.
WHAT IT DOES
Runs a sequence of actions in response to a trigger.
WHAT TRIGGERS EXIST
An event in a service: a file added, a message received, a record created
A schedule A manual action A request from another system
WHAT IT CONNECTS
The same connectors as the rest of the platform.
WHAT IT SUITS
Approvals Notifications Moving and transforming data between systems Scheduled routine work Simple integrations
WHAT IT DOES NOT SUIT
High-volume processing Complex logic Anything requiring strong reliability guarantees without careful design
WHAT DESKTOP AUTOMATION ADDS
Driving applications that have no interface for automation.
WHAT THAT COSTS
Fragility. It depends on interfaces that change.
WHAT TO PREFER
A proper interface, where one exists.
WHAT TO ESTABLISH
Who owns each flow What happens when it fails Which account it runs as
WHY THAT LAST POINT
Flows running as an individual stop working when that person leaves.
