The service components.
WHAT THE CORE SERVICES ARE
Email and calendaring File storage, personal and shared Collaboration and meetings Document creation applications Search across content Security and compliance capability
WHAT DESKTOP APPLICATIONS ARE INCLUDED
Depending on plan: the familiar productivity applications, installed locally.
WHAT WEB VERSIONS PROVIDE
Most common functionality, in a browser, with some limitations.
WHAT THE DIFFERENCE MEANS PRACTICALLY
Plans without desktop applications are cheaper and sufficient for many users.
WHAT TO CONSIDER LOCALLY
Whether connectivity supports web-only working.
WHAT MOBILE APPLICATIONS PROVIDE
Access on phones, with the same identity.
WHAT STORAGE IS ALLOCATED
Mailbox storage per user Personal file storage per user Shared storage for the organisation, scaling with users
WHAT TO MONITOR
Storage consumption, which grows steadily and eventually requires action.
WHAT ELSE IS INCLUDED THAT IS FREQUENTLY UNUSED
Forms Task management Automation Basic reporting
WHAT TO ESTABLISH
What you already have before purchasing anything additional.