Handling Poor Results Print

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When it does not go well.

WHAT TO DO FIRST

Read the feedback properly, once the disappointment passes.

WHAT TO ESTABLISH

What specifically went wrong Whether it is a pattern What would have made the difference

WHAT TO ASK

The marker, for specific guidance on improving.

WHY

Most will give it, and the conversation is frequently more useful than the written comments.

WHAT TO CHECK

Whether the institution has a process for review, and on what grounds.

WHAT GROUNDS USUALLY EXIST

Procedural error Circumstances affecting performance that were not known

WHAT USUALLY DOES NOT

Disagreement with academic judgement.

WHAT TO DO ABOUT CIRCUMSTANCES THAT AFFECTED YOU

Declare them through the proper process, promptly.

WHY PROMPTLY

Retrospective claims are treated with more scepticism.

WHAT TO AVOID

Concluding you cannot do it Repeating the same approach Ignoring feedback because it was unwelcome

WHAT TO DO

Change one thing specifically, and test whether it helps.

WHAT TO REMEMBER

One result is information, not a verdict.


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