Making it easy to reach you.
WHAT TO INCLUDE
A phone number, tappable A messaging link, where you use one An email address A physical address, where you have one Hours
WHY THE PHONE NUMBER FIRST
Most enquiries here arrive by phone or messaging.
WHAT TO NEVER DO
Put the number in an image Hide contact details behind a form only
WHY
It reads as avoidance, and it loses enquiries.
WHAT TO KEEP SHORT
The form.
Name, contact, and what they need. Nothing else.
WHAT TO SET EXPECTATIONS ABOUT
When you will reply.
WHAT TO DO WHEN A FORM IS SUBMITTED
Confirm on screen, and by message.
WHY
Without it people resubmit, or assume it failed.
WHAT TO INCLUDE FOR A PHYSICAL LOCATION
A landmark, which matters more than an address for navigation here.
WHAT TO TEST
Submitting the form yourself, and confirming it arrives.
HOW OFTEN
Monthly. Broken contact forms are common and silent.
