Analytics Terms Print

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Measuring your site.

SESSION

A single visit, comprising one or more page views.

PAGE VIEW

One page being loaded.

UNIQUE VISITOR

A count of distinct visitors over a period, approximately.

BOUNCE RATE

The proportion viewing one page and leaving.

Frequently misleading, since a visitor who found your number and called counts as a bounce.

TRAFFIC SOURCE

Where a visitor came from: search, direct, referral, social or paid.

DIRECT TRAFFIC

Traffic the service could not attribute.

Includes links from messaging apps, which matters where WhatsApp sharing is common.

REFERRAL

A visitor arriving from a link on another site.

CONVERSION RATE

The proportion of visitors who complete a desired action.

GOAL OR EVENT

A recorded action, such as a form submission.

ATTRIBUTION

Deciding which source receives credit for a conversion.

SEGMENT

A defined subset of visitors.


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