Compensation and reliability.
WHAT MATTERS MOST
Paying on time, every time.
WHY
People arrange their lives around expected payment.
Late payment damages trust more than a modest wage does.
WHAT TO ESTABLISH
The amount The date The method What happens about any variable element
WHAT TO PAY
Enough to keep someone competent.
THE UNDERPAYMENT PROBLEM
Paying the minimum produces people who leave as soon as something better appears.
Replacement and retraining costs exceed the saving.
WHAT TO CONSIDER
Market rates for the work What you can sustain What the role is worth to the business
WHAT TO AVOID
Paying inconsistently Deferring payment when cash is tight without discussion
THAT SECOND ONE
Tell them in advance if there is a problem.
Silence is far worse.
WHAT TO REVIEW
Pay annually, deliberately.
WHAT TO RECORD
Every payment, with a record given to them.
WHAT TO TAKE ADVICE ON
Any deductions or contributions required.