Other ways to add capacity.
RAISE PRICES
Fewer customers, same revenue, less work.
Frequently the best first move.
WHY
It tests demand, improves margin, and adds no complexity.
REFUSE UNPROFITABLE WORK
Capacity freed at no cost.
Identify what loses money and stop doing it.
IMPROVE PROCESSES
Time recovered from doing things more efficiently.
AUTOMATE ADMINISTRATION
Invoicing, reminders, confirmations, scheduling.
Those consume more time than people realise.
USE CONTRACTORS
Capacity without ongoing commitment.
Suits variable demand.
SUBCONTRACT OVERFLOW
Pass work to another business, with an arrangement.
PARTNER
With a complementary business, for work neither can do alone.
WHAT TO TRY FIRST
Raising prices and removing unprofitable work.
Both increase profit without increasing complexity.
WHEN HIRING IS ACTUALLY THE ANSWER
When sustained demand exceeds what any of these can address.