The first weeks.
WHAT TO PREPARE BEFORE THEY START
Their workspace and tools Access to what they need Written procedures for their tasks A plan for the first week Time to spend with them
THAT LAST ONE
The most commonly omitted.
A new person left alone concludes the business is disorganised.
WHAT TO COVER FIRST
What the business does Who the customers are Their role and what is expected How things are done here
WHAT TO GIVE THEM
One task at a time, until it is solid.
Not everything at once.
WHAT TO DO DAILY IN THE FIRST WEEK
A short conversation: what they did, what is unclear, what they need.
WHAT TO WATCH FOR
Whether they ask questions
Someone who asks nothing is frequently not understanding.
WHAT TO ESTABLISH
That asking is welcome.
WHAT TO REVIEW AT THE END OF THE FIRST MONTH
Whether it is working, honestly, both ways.
WHAT TO DO IF IT IS NOT
Address it early, while it is still fixable.
