Voicemail and call-backs.
WHAT TO SET UP
A voicemail greeting stating your business and when you will call back Or a message service
WHAT A GOOD GREETING SAYS
Your business name That you will call back When
Brief.
WHAT MOST BUSINESSES HAVE
No voicemail, or a default recording.
Both lose enquiries.
THE MISSED CALL HABIT
Many Nigerian callers do not leave messages.
They ring, and if unanswered, they try someone else.
WHAT THAT MEANS
Calling back missed numbers matters.
WHAT TO DO
Check missed calls regularly Call back, or message
THE MESSAGE ALTERNATIVE
A WhatsApp message to a missed caller frequently gets a response when a call back does not.
"Sorry I missed your call, how can I help?"
WHAT TO TRACK
Missed calls, and whether you returned them.
WHAT TO CONSIDER
If you consistently miss calls, someone to answer them, or a service.
WHAT NOT TO DO
Ignore missed calls.
