Getting started properly.
WHAT TO USE
The business version of the application, which offers features the personal one does not.
WHAT IT PROVIDES
A business profile with your details A catalogue Automated greetings and away messages Quick replies Labels for organising conversations
WHAT NUMBER TO USE
A business number, separate from personal, if volume justifies it.
WHY SEPARATE
Personal and business messages mixed becomes unmanageable.
And a business number can be handed over.
WHAT TO PUT IN YOUR PROFILE
Business name Description of what you do Address Hours Email Website
WHY IT MATTERS
Customers check the profile before messaging.
A complete profile signals a real business.
WHAT TO SET UP FIRST
Your profile A greeting message An away message for outside hours
WHAT TO TEST
Message yourself from another number and see what a customer sees.
