Knowledgebase

Managing Mailbox Storage Print

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Keeping within quota.

WHY IT MATTERS

A full mailbox rejects incoming mail.

Senders receive a failure and you receive nothing.

Silent from your side.

WHAT USUALLY FILLS A MAILBOX

Trash never emptied Spam never emptied Large attachments Sent mail with attachments Years of accumulated mail

WHAT TO CHECK

Your usage against your quota, in cPanel or webmail.

WHAT TO DO

Empty Trash and Spam Delete large attachments you no longer need Archive old mail

FINDING LARGE MESSAGES

Most clients allow sorting by size.

A few large attachments frequently account for most of the space.

SETTING QUOTAS

Set a quota per mailbox so one cannot consume the whole account.

WHAT TO MONITOR

Usage, monthly.

WHAT TO DO ABOUT GROWTH

Archive annually, or increase storage.

WHAT NOT TO DO

Discover a full mailbox when a customer says their message bounced.


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