Slow or Stuck Email Print

  • emailclientsdevices, email, performance, troubleshooting, spam, deliverability, diskspace, guide
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Performance problems.

WHAT CAUSES SLOWNESS

A very large mailbox Very large folders A poor connection A client synchronising everything at once

THE LARGE MAILBOX PROBLEM

Tens of thousands of messages in one folder slows every client.

WHAT TO DO

Archive old mail into dated folders Empty Trash and Spam Delete what you do not need

THE FOLDER SIZE POINT

Many folders with fewer messages each performs better than one enormous inbox.

FOR SLOW INITIAL SYNCHRONISATION

Expected with a large mailbox. It completes eventually.

Limit how much is synchronised locally if it is impractical.

FOR STUCK SENDING

A large attachment, or a connection interruption.

Check the outbox.

FOR CONNECTIONS THAT DROP

Poor connectivity, or too many simultaneous connections from one account.

Reduce how many devices check simultaneously.

WHAT TO CHECK

Mailbox size against your quota.

A mailbox near its limit behaves badly.


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