Cannot Send Mail Print

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Outgoing problems.

WHAT TO CHECK FIRST

Whether receiving works.

If receiving works and sending does not, the problem is outgoing configuration.

THE MOST COMMON CAUSES

Outgoing authentication not enabled Wrong outgoing port Wrong encryption setting for that port Your network blocking the outgoing port

THE AUTHENTICATION POINT

Your client must authenticate to send.

Many clients have this disabled by default.

THE NETWORK POINT

Some networks block the standard outgoing port.

Try the alternative port cPanel lists.

WHAT ELSE CAUSES IT

Exceeding a sending limit A message too large A recipient rejecting it

THE SENDING LIMIT

Accounts have hourly sending limits.

Exceeding one temporarily prevents sending.

WHAT TO CHECK

The exact error message. It usually states the reason.

WHAT TO TRY

Sending from webmail.

If that works, the problem is your client configuration.


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