Harder than in person.
WHY IT IS HARDER
No tone, no context, no immediate response.
Written feedback reads more harshly than intended.
WHAT TO DO
Give significant feedback by voice or video, not in writing Confirm in writing afterwards
WHAT TO PUT IN WRITING
Specifics: what was wrong, what good looks like.
HOW TO GIVE CORRECTIVE FEEDBACK
Be specific about the work, not the person Explain the standard Ask whether something prevented it Agree what changes
THAT THIRD POINT
Sometimes the cause is something you did not provide.
WHAT TO AVOID
Feedback only when something is wrong Vague criticism Long written messages listing faults
HOW TO GIVE POSITIVE FEEDBACK
Specifically, and more often than you think necessary.
Remote workers receive very little.
WHEN TO GIVE FEEDBACK
Promptly. Not saved for a review.
WHAT TO DO IF IT IS NOT IMPROVING
A direct conversation about whether the arrangement is working.
