Keeping it working.
WHAT TO ESTABLISH
Which channel for what How quickly responses are expected When you are both available
WHICH CHANNELS
Something for quick questions Something for tasks and progress Something for anything needing a record
FOR NIGERIAN TEAMS
WhatsApp is frequently the practical channel.
Consider a separate group or list for work, and expectations about hours.
THE HOURS POINT
Without it, work messages arrive at all hours and people burn out or stop responding.
WHAT TO PUT IN WRITING
Decisions Task assignments Anything either party may need to refer to
WHY
Nobody remembers a conversation from three weeks ago.
THE REGULAR CONVERSATION
A short scheduled call weekly.
More effective than many messages.
WHAT TO ASK IN IT
What they have done What is next What is blocking them
THAT LAST ONE
Ask every time. Remote workers frequently do not volunteer that they are stuck.
