Onboarding remotely.
WHAT TO PREPARE BEFORE DAY ONE
Access to what they need Documentation of how things work A first task, clearly defined A time to speak
WHY PREPARATION MATTERS
A remote starter with nothing to do and nobody available concludes the role is disorganised.
WHAT TO COVER FIRST
What the business does Who the customers are What their role is How you communicate What is expected in the first weeks
WHAT TO GIVE THEM ACCESS TO
The minimum needed to start.
Expand as they take on more.
WHAT TO PROVIDE
Written procedures for their tasks Examples of good work Someone to ask
THE FIRST WEEK
More contact than usual.
Check in daily, briefly.
WHAT TO ESTABLISH
How they will report progress When you are available
WHAT TO ASK AT THE END OF THE FIRST WEEK
What is unclear, and what they need.
