Planning for absence.
WHAT COUNTS
Illness Travel An emergency Anything unexpected
WHAT WOULD STOP
Consider each task only you perform.
WHAT TO ARRANGE
Someone who can access what is necessary Documentation of how things work Clear authority for specific decisions
WHAT TO DOCUMENT
How to reach customers and suppliers How to access systems What is in progress What must not wait
FOR WORK IN PROGRESS
A record of what is committed, to whom, and by when.
Without it, nobody can honour your commitments.
FOR PAYMENTS
Who can authorise, within what limits.
FOR CUSTOMERS
Who tells them, and what.
WHAT TO TELL SOMEONE IN ADVANCE
Where the documentation is.
A plan nobody knows about is not a plan.
HOW MUCH TO PREPARE
Proportionate. A sole trader needs less than a business with staff and commitments.
WHAT TO REVIEW
Annually.
