Building Trust on a Page Print

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Why visitors hesitate.

WHAT REASSURES

A physical address A phone number that is answered Real photographs of your work or premises Reviews Clear policies A professional but not impersonal presentation

WHAT ALARMS

No address Only a contact form Stock photographs Spelling errors A certificate warning Prices hidden entirely

THE ADDRESS POINT

For a Nigerian business, a physical address and a real phone number matter substantially.

Many customers have been let down by businesses that were not real.

REVIEWS AND EVIDENCE

Link to your reviews rather than only quoting them.

Quoted testimonials with no source are discounted.

WHAT NEVER TO DO

Invent testimonials Use stock photographs presented as your work Claim credentials you do not have

WHAT TO ADD

Photographs of actual work Your registration details, if registered How long you have operated

WHAT TO CHECK

Whether a stranger would believe you exist.


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