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Is a Subscription Model Right for Your Business? Print

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An honest assessment.

WHAT SUBSCRIPTIONS SUIT

Something consumed repeatedly Something delivered continuously Access that has ongoing value Services provided monthly

WHAT THEY DO NOT SUIT

One-off purchases dressed up as recurring Products people need once Anything you cannot sustain delivering

WHAT YOU GAIN

Predictable revenue A relationship rather than a transaction Higher customer value over time

WHAT YOU TAKE ON

Delivering value every single period Handling failed payments continuously Managing cancellations Support expectations that are higher than for one-off customers

THE PART PEOPLE UNDERESTIMATE

Sustaining it.

A subscription needs to be worth paying for again, every month, indefinitely.

THE HONEST TEST

Would a customer, looking at their bank statement, be glad to see this charge?

If you are relying on them not noticing, the model is wrong.


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